Privacy Policy
Privacy Policy – Emara Trendz
At Emara Trendz, we are fully committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when visiting or purchasing from our website.
By accessing or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
a) Personal Information
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Full name
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Email address
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Phone number
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Shipping and billing addresses
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Payment information (handled securely by payment gateways)
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Order details and purchase history
b) Technical Information
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IP address
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Browser type and version
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Device type
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Pages viewed and site usage data
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Time and date of visit
This information helps us provide a personalized, secure, and efficient shopping experience.
2. How We Use Your Information
We collect and use your information strictly for the following purposes:
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To process and fulfill your orders
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To send order confirmations, tracking details, and delivery updates
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To respond to your inquiries or support requests
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To personalize your shopping experience on our website
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To improve website performance, features, and customer service
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To prevent fraud and ensure security
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To comply with legal or regulatory obligations
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
3. Payment Information
Emara Trendz uses secure third-party payment gateways to process all transactions. We do not store or have access to your complete credit or debit card details. All payment data is encrypted and handled directly by our trusted payment service providers, following strict PCI-DSS compliance standards.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve functionality.
You can choose to disable cookies through your browser settings. However, doing so may affect the performance or availability of certain features on our site.
5. Data Storage and Security
We implement strict security measures to protect your personal information from unauthorized access, misuse, or alteration. These measures include:
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Secure socket layer (SSL) encryption
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Regular website monitoring and malware protection
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Restricted access to personal data by authorized personnel only
Despite our efforts, no online platform is entirely immune to risk. By using our website, you acknowledge and accept these limitations.
6. Third-Party Services
We may engage with third-party services (such as courier companies, payment processors, or analytics tools) that help us operate our business. These service providers are granted access only to the information necessary to perform their specific functions and are contractually bound to maintain confidentiality and data protection standards.
7. Your Rights
As a customer, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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Request a copy of your data in a portable format (where applicable)
To exercise any of these rights, please contact us at emaratrendz@gmail.com.
8. Email Communication and Marketing
By providing your email address, you may receive transactional emails related to your order or account. With your consent, we may also send promotional emails about new products, special offers, or updates.
You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any promotional message.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. The updated version will be posted on this page with the revised effective date.
We encourage you to review this page regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: emaratrendz@gmail.com
We are committed to safeguarding your privacy and ensuring a safe online shopping experience for all our customers across the UAE.